After placing your order, an order confirmation email will be sent to the email address provided. Please check your spam if you haven't received an email and feel free to contact us if you're having trouble.
To ensure you receive email updates for your order, please follow the whitelist instruction shown here.
Orders cannot be canceled or changed after being placed. Please email us at email@example.com if you have questions about your order
Orders are shipped within 1-2 business days from the order being received. Most orders received by 2pm PST will be shipped the same day.
We ship within the United States. Orders are typically delivered within 2-5 business days after being shipped, but allow for up to 7 business days for domestic orders or up to 14 business days for orders shipped to Canada before contacting customer service.
Unfortunately, we are currently unable to ship overseas or to APO/FPO/DPO addresses
An email will be sent to your email address with the tracking number once the order has been shipped. Please check your spam if you haven't received an email.
Returns may be made within 30 days of your purchase.
To be eligible for a return, clothing and accessories must be unused and in the same condition it was received.
The Medik comes with a 30 day money back guarantee if you are unhappy with your purchase.
Please contact us using the form below or at firstname.lastname@example.org to begin the return/refund process
Please contact us before sending back any products you may have purchased.
The Medik comes with a 1 year limited warranty covering product failures due to defects or flaws in the manufacturing process.
The warranty does not cover damage due to abuse, accidents, mishandling, misuse, or unauthorized disassembly.
A valid proof or purchase is required with any warranty claims.